Frequently Asked Questions
Everything you wanted to know about booking appointments at the Ministry of Interior
How does the appointment booking service work?
Fill in a short form with your details, the appointment type you need, your preferred branches, and the urgency level. Our team monitors requests and available slots in the Ministry of Interior's system and books the fastest appointment that matches your requirements. You'll get an update by phone, SMS, or WhatsApp as soon as the appointment is booked.
How much does the service cost?
The cost depends on the urgency level you choose: within about 3 months, within about a month, or within about a week. Exact prices are shown at the top of the booking form. Payment is made only after the appointment has actually been booked – not before.
What is the difference between this service and booking directly on the Ministry of Interior website?
You can certainly try to book an appointment yourself on the Ministry of Interior website. Our service saves you the time and daily follow-up needed to catch slots that open up or get cancelled, and is especially useful if you need an urgent appointment, the nearby branches are fully booked, or you'd simply rather have someone else handle it.
How long does it take to get an appointment?
It depends on the urgency level chosen and demand at the requested branches. On the urgent track we work to find an appointment within about a week, and sometimes even sooner. On the regular tracks, coordination can take anywhere from a few days to a few weeks.
What happens if I don't confirm the appointment that was booked?
If an appointment is booked for you and you ask to cancel it and reschedule, additional charges beyond the original service cost may apply, since we need to search for and secure a new available slot again.
What documents do I need to bring to the appointment?
It is the customer's sole responsibility to check and verify which documents are required for the appointment. Our role is only to coordinate and book the appointment for you – we are not responsible for the documents you need to bring. We recommend checking in advance on the Ministry of Interior website which documents are required for your request type (passport issuance, ID card, change of details, etc.).
Which branches do you operate in?
We operate at every Ministry of Interior branch across the country – from Eilat to Kiryat Shmona. You can select several preferred locations in the form, or choose "anywhere" if speed matters most to you. The full branch list is available on the branches page.
Is my information secure?
The details you leave are used solely to coordinate your appointment and are never sold or shared with third parties. We follow standard security practices when handling data submitted through the form.
Is this service affiliated with the Ministry of Interior?
No. This is an independent, private service for assistance with booking appointments, and is not operated, funded, or affiliated in any way with the Ministry of Interior or any other government body.